Trollhaugen Tours
Magne and Cindy Hatlevik
6230 10th St. North, Suite 330
Oakdale, MN55128

612-816-1177 ♦  www.trollhaugentours.com

Request Form/Passenger Information                                  Click here for printer friendly version
Fully Independent Travelers (FIT)

Personal Information/TSA Requirements.  Print out, complete form and mail with $150 deposit.  Please list FULL names EXACTLY AS THEY APPEAR ON YOUR PASSPORT. 

1. First Name

Middle

Last

 

Date of Birth (mo/day/year)

 

Gender:       M        F

Passport #

Passport Expiration Date

 

Passport issued (Country)

Roommate:

Address listed must be physical location. No P.O. Boxes please

Address line 1:

Address Line 2:

 

City:

 

State:

Zip:

Telephone (day)

 

Telephone (night)

Email:

2.  First Name

Middle

Last

 

Date of Birth (mo/day/year)

 

Gender:     M      F

Passport #

Passport Expiration Date

 

Passport issued (Country)

Roommate:

3.  First Name

Middle

Last

 

Date of Birth (mo/day/year)

 

Gender:     M      F

Passport #

Passport Expiration Date

Passport issued (Country)

 

Roommate:

4.  First Name

Middle

Last

 

Date of Birth (mo/day/year)

 

Gender:     M      F

Passport #

Passport Expiration Date

Passport issued (Country)

 

Roommate:

       

 

Booking  Agreement:

I acknowledge and agree to the Terms & Conditions as outlined by Trollhaugen Tours on page 3 and 4 of this document.  I also understand that the airline tickets and air tours I am purchasing are subject to supplemental price increases that may be imposed after the date of purchase.  Post purchase price increases may be applied due to additional costs imposed by a supplier or government. I acknowledge that I may be charged additional sums by Trollhaugen Tours to offset increased fees, fuel surcharges, taxes, fluctuations in foreign exchange markets or any combination thereof. I hearby consent to any post-purchase price increases.

 

X_______________________________________________________  Date ___________________________

Mandatory Signature of Lead Traveler

 

 

Additional Information – Fill in if applicable

 

Other information, nicknames, etc

 

 

 

 

 

 

Single Travelers:  Do you want to be assigned a roommate?        Yes           No

 

Emergency Contact

 

Name:____________________________________ Phone:____________________________

Relationship:_______________________

 

Any health concerns we should be aware of?

 

 

 

Did you purchase trip insurance?  If so, name and policy number

 

 

 

Will you be celebrating a special event during the tour?  Birthday, anniversary?

 

 

 

 

Interoffice use – only for Trollhaugen Tours use

Completed Registration:___________________

Deposit:_________________

Itinerary confirmed:______________(for independent travelers)

Final Payment:___________________

Dietary:__________________

Other:

 

 

 

 

 

 

 

Additional special Information – Fill in if applicable

 

Flights:  Yes or No ___

Airline: __________________________

DepartureCity: ____________________     DestinationCity: ____________________________

Departure Date: ____________________   Return Date: _______________________________

Flight Class: First Class: ____  Economy: ___

Seating requests for flights. (note: Not all seats are available on certain flights)

Seat Preference: ________________________________________________________________

Frequent flyer # ________________________________________________________________

Other: ________________________________________________________________________

 

 

 

 

 

 

 

 

 




 

 

 

Transportation: Yes or No ___
Shuttle Bus ___    Taxi ___   Private Limo  ___    Other  ___

 

Cruise: Yes or No ____

Cruise Line: _____________________________

DepartureCity: ____________________________   Disembark City: _________________________

Departure Date: ___________________________    End Date: ______________________________

Style of cabin:  ____________________________________________________

Payment: 20% down ___  Pay the rest in monthly installments ___

 

Hotels:   Yes or No ____  Star rating:  3 star __ 4 Star __  Other ________
Type of Room:   Single ___ Double  ___ Twin ___  Family ___ Junior Suite ___ Suite ___
Breakfast:  Yes or No ____

Type of Bed: Single ___Twin___  Queen ___ King ___

Payment:  Pre-pay: ___  Pay upon Stay: ___

Cancellation: Non-refundable ___   No penalty until days before stay ___

Other Room specifics: ______________________________________________________________

____________________________________________________________________________________

 

Rental Car:  Yes or No ____

Rental Car Company: _________

Type of car:  Stick shift ___  Automatic ____

Size of car:  5 seats ___  Van ___  Other: ______

 

Boats: Yes or No _____

Where: _______________________________________

 

Trains:  Yes or No ______

Where: ________________________________________

 

Norway in a Nutshell: Yes or No ____

Starting point:  Oslo ___  Bergen ____

Hotel in Flåm, Gudvangen, Stalheim or other:  Yes or No ____ 

 

Other:

 

 

 

 

 

 

Trollhaugen Tours 2019-2020 Terms and Conditions

RESERVATIONS & PAYMENT
To make a reservation complete the application/registration form and send a $150 deposit-per person to the address shown on the application/registration form. Billing schedule will be determined by Trollhaugen Tours. The final balance is due 60 days prior to departure. Failure to receive final payment may result in automatic cancellation and loss of deposit. Early departures and/or extended stays are subject to availability, must be requested upon registration, and entail a surcharge of $75, plus weekend surcharge of $30 per direction, if applicable. For reservations or final payment made within 21 days prior to departure, there is a $25 per reservation handling/express fee. Checks and Money Orders are accepted as forms of payment.  Credit cards are accepted as form of payment but a 2.5% convenience fee will be added to the payment.  In case of billing error, we reserve the right to re-invoice with correct pricing.

TRAVEL DOCUMENTS
It is the responsibility of each passenger to obtain proper travel documents, such as passport and visa. Each passenger must be in possession of a passport with a validity of at least six (6) months beyond the conclusion of their trip. A visa is not required for Scandinavia or Western Europe for stays of less than 3 months.  For up-to-date entry requirement information for all travellers, please visit the website:  http://travel.state.gov.

Due to increased travel security around the world, it is very important that your airline ticket matches your first and last name exactly as it reads on your passport. Any changes to your air booking, which include spelling, could be subject to a change fee, penalties, or cancellation. With full payment, tour documents are normally sent 14-21 days prior to departure and should arrive within 6 business days. If you request documents earlier, and if it is possible to accommodate you, there is a $25 per reservation handling/ express fee.  Travel documents will not be sent out until payment and this signed reservation form have been received.

INDEPENDENT TOUR PLANNING SERVICES
For travellers requesting custom arrangements, i.e. detailed trip planning outside our escorted trip packages, we request a non-refundable consultation fee of $150 (per group).   All requests must be submitted in writing before any quote will be provided.  Should the client prefer modes of transportation, time schedules, and/or hotel properties other than those presented, it is the responsibility of the client to inquire and request such information from Trollhaugen Tours prior to itinerary confirmation.

PRICES

Prices are based on exchange rates at the time and are subject to change without notice. Prices are based on guaranteed, advanced bookings at Trollhaugen Tours contract rate with each supplier (i.e. hotels); seasonal and occupancy variations may occur. Trollhaugen Tours is not responsible for any such price variance. Price is quoted as a complete package and cannot be broken down at anytime.  The right is reserved to substitute hotels when necessary due to availability or vary itineraries for operational reasons from those described in the brochure or website.  

CANCELLATIONS

The following per person cancellation fees apply: More than 60 days prior to departure: 10% of tour price; 59-45 days: 25% of tour price; 44-30 days: 50% of tour price; less than 30 days: non-refundable. Cancellations must be in writing. A change of itinerary or traveller name (substitution) after receipt of deposit will be treated as a cancellation and new reservation; standard cancellation fees apply. Trip cancellation insurance is strongly recommended.

Airline and cruise tickets have their own cancellation and change penalties; all of the above fees are in addition to any airline enforced cancellation fees or other unrecoverable fees from suppliers. No refund can be made for any tour accommodation, services or feature that the traveller does not utilize or voluntarily changes; if you cancel while tour is in progress, there will be no refund for unused portions.


CHANGES
Once deposit has been received, each subsequent change will be subject to the following change fees, only if we can accept the change and travel documents have not been issued.  More than 75 days prior to departure:  $50 per person; 75-45 days prior to departure: $100 per person; 44-30 days prior to departure $200 per person. Less than 30 days prior to departure or once travel has commenced; no changes accepted.  If documents are issued and we can accept the change there will be an additional reissue fee of $50 per person plus any fees assessed by air/land supplier/s.    

FREQUENT FLYER NUMBERS

Frequent Flyer numbers must be supplied to us along with your reservation. Passengers are responsible for reconfirming their number with the airline upon check-in for flights.  Please contact the appropriate airline for current rules and restrictions.

LUGGAGE

Size and weight limitations for carry-on and checked baggage on international and inter-European flights vary from airline to airline and are subject to change, so please check with your airline before departure.  Trollhaugen Tours is not responsible for additional fees imposed by air carriers regarding baggage. Airport porterage is not included as security regulations within most airports require that travellers handle and be responsible for their own luggage. On the land portion, due to limited motor coach capacity, we allow only 1 suitcase and 1 carry-on per person. No responsibility is accepted for loss of or damage to baggage or any of the traveller’s belongings. Baggage insurance is strongly recommended.

TRIP INSURANCE
The client is urged to protect his/her investment with travel insurance. Generally pre-existing conditions can be covered if premium payment is made within 15 days of your initial trip deposit. Trollhaugen Tours is more than happy to assist you in purchasing travel insurance.  We recommend the following travel insurance companies: Allianz Travel Insurance (www.allianztravelinsurance.com), CSA Travel Protection (www.csatravelpro.com ), Travel Safe Insurance (www.travelsafe.com) or AIG Travel Guard Travel Insurance ( www.travelguard.com ). Trollhaugen Tours is not responsible for loss, damage or theft of luggage or personal belongings, or for personal injury, accident or illness.

PACKAGE PRICE INCLUDES    

Transatlantic airfare as specified in itinerary, accommodations as specified in itinerary, hotel taxes, service charges and transportation as described in the itinerary, meals as specified (B=Breakfast, L/LP=Lunch/Lunchpack, D=Dinner). Inquire as to more specific tour inclusions with Trollhaugen Tours.   

 NOT INCLUDED

Air transportation unless specified, airport/hotel transfers unless specified, passport fees, visa fees, where required, personal expenses such as laundry, liquors, wines, mineral waters, phone, valet, room service, meals not specifically listed as included, expenses due to flight delays, strikes, bad weather or other irregularities, travel insurance, excess baggage charges, individual services apart from the group, refunds for tour services not utilized;  Any expenses for à la carte meal items not included in pre-planned menus; Gratuities for tour escorts, city guides and drivers.  Travellers are responsible for any charges due to voluntary itinerary changes.

HOTELS
Trollhaugen Tours reserves the right to substitute hotels with others of equal or better quality. Rooms in Scandinavian hotels may have twin, double or day beds. As Scandinavian hotels generally have small rooms, we advise against requesting triple rooms. Triple rooms are available on request only and no discount applies. A limited number of single rooms are available at the supplementary cost shown. Single rooms are generally inferior to double rooms in size and location. All rooms are assigned by the hotel management upon arrival. Please note that throughout Europe it is standard policy that hotel rooms are not available for check-in before 2:00pm. Requests for special room assignments should be submitted in writing with final payment, 60 days prior to departure. Special room requests cannot be guaranteed. Please be advised that not all hotels in Scandinavia are air-conditioned.

AIRFARE
Trollhaugen Tours will be happy to book airfare for our clients.  Depending on the class of airfare booked, there might be a $25 booking fee per ticket added to the price of the tickets.
  

SMOKING
Smoking is not permitted on airplanes or motor coaches.

RESPONSIBILITY & RELEASE OF LIABILITY
Trollhaugen Tours acts only as agent for the contractors providing transportation, accommodations or other services. All tickets and vouchers are issued subject to any and all terms and conditions under which transportation, accommodations and other services are offered or provided and constitute the sole contract between the supplier and the tour member. Trollhaugen Tours shall not be responsible in any way for loss, annoyance, expense, injury or damage arising from an Act of God, Acts of Governments or de facto authority, war, civil unrest, any kind of hostilities, strikes, force majeure, theft, sickness, quarantine, immigrations or customs regulations, hijacking, acts of terrorism, disturbances, breakdown, delay, cancellation, error, omissions or any other cause beyond our control.  Trollhaugen Tours reserves the right, without any advanced notice, to make changes or cancellations, in part or in whole, as circumstances dictate; this may include changes in lodging/hotels and in the itinerary.  In the event the tour is cancelled, Trollhaugen Tours has no responsibility beyond full refund of monies paid by the participant. Trollhaugen Tours is released of liability for consequences of the personal activities of any passenger, who, as a consenting adult, is deemed personally responsible for decisions concerning conditions of health, safety, fitness for any activity in which the passenger participates. Trollhaugen Tours is not responsible of omissions in prices and programs. Trollhaugen Tours reserves the right to accept or reject any person as a tour participant, to expel any tour participant from the tour it deems it necessary for the comfort, convenience or safety of the tour participants.

Any deposit for a package offered by Trollhaugen Tours shows acceptance and acknowledgement of prices, exclusions, conditions and responsibilities as stated above and releases Trollhaugen Tours and all of its agents and representative from any and all liability, actions, causes of actions, suits, debts, demands that you may have in connections with your participation in a Trollhaugen Tours trip or activity.

 

Please retain a copy of all pages of this form for your records.

Acceptance of terms: 

Signature on page 1 of this document acknowledges acceptance of Trollhaugen Tours terms and conditions as outlined on pages 4 and 5.

Trollhaugen Tours
Magne and Cindy Hatlevik
6230 10th St. N., Suite 330
Oakdale, MN55128

612-816-1177 ♦  www.trollhaugentours.com